Fabricator of the Year, Everglade Windows, is reflecting on one of its most successful years yet

Following an outstanding year of product innovation, company growth and success, newly crowned Fabricator of the Year, Everglade Windows, is reflecting on the momentous year that was 2023. Director, Jay Patel, talks about evolution, Everglade Window’s award-winning customer care and how the company is preparing for 2024.

Fabricator of the Year, Everglade Windows, is reflecting on one of its most successful years yet

For over 43 years, our ethos at Everglade Windows has been to strive for excellence; whether it’s by providing the highest quality products, delivering a standout service, or finding ways to help our customers grow and evolve. That commitment has never faltered, and in 2023 we definitely reaped the rewards.

2023: Reflecting on a year of success

It’s in our DNA to continuously look for ways to innovate and in 2023 we went above and beyond to do that. Our business has, and always will be, centred around our customers, and how we help them has always been measured in what we do for them, not just what we say.

Our Trade Customer Conference is just one example. For over 15 years, we have created a forum for our customers to gain insight, talk directly to us about their needs and learn how their business can grow. Our latest Conference, Evolve 23, was our most successful yet, and while it could have been because of our reputation as a leading trade fabricator, or our legendary hospitality, the feedback showed it was because of our clear commitment to helping our customers evolve.

An unprecedented eight new products were launched on the day, including the aïr 700LS Lift & Slide Door; aïr 180XLS Lift & Slide Door; aïr 400SS Inline Sliding Door; aïr 900 Bi-fold Door; two entrance doors; and an internal steel-look door and screen system.

A lot of time, money and resources were poured into extensive research on the current demands, future trend predictions with the consideration of the Future Homes Standard, and we worked hard to create products that offer leading technical performance and optimum energy efficiency, that benefit from slimline frames and are designed to create a clean, sleek finish. The response to the product launches has definitely been an example to us that our efforts have paid off and they have been addressing the needs many of our customers were looking for.

Our service to customers doesn’t end there, though. We host quarterly TECHtalk sessions to give our customers the opportunity to really understand the products. We offer on-hand technical support to guide them through what each product can achieve and how it should be installed – helping them deliver this knowledge and confidence to their own customers.

Award-winning products and services

On top of a fantastic year, it was the cherry on the cake to take home the coveted Fabricator of the Year at the G23 Awards, and be recognised as the UK’s number one for Customer Care.

We’ve been recognised as finalists in previous years, and while we weren’t successful on those occasions, we never let it knock us back. Instead, we continued to put in the work to innovate ourselves and it paid off. It feels as though this double win was a culmination of all of our efforts and we are incredibly grateful that the judges recognised that.

Our main aim for 2024 is to continue striving for excellence. Our customers are our priority, so we will keep working to provide them with high-quality products and a faultless service that will help them take their businesses to new heights. We’re also still very ambitious when it comes to product development, so we’ll use this year to focus on making our products the best they can possibly be, and hold our place in the industry as the leading fabricator we know we always have been.

For more information about Everglade Windows and its products, please visit our website.